Customer Service (+1) 480-304-5443

 
 

Who are you and why are you on my credit card statement?

Here at Date Connected we run a premium online dating service, helping you find the perfect match. We have appeared on your statement as someone has ordered our services using your details

I have no idea who this is, how do I get my money back?

Please email our billing team and provide with as much detail as possible so we can locate the charge on your card. We will investigate and respond to ALL inquiries within 1 business day. Email us Or alternatively you can call our 24 hour customer service number (+1) 480-304-5443

 

A Note on Chargebacks and Fraudulent Transactions:

All chargebacks are thoroughly investigated and may add you to a blacklist with our processor which will complicate future online purchases. Denying a purchase that you have made is illegal and will result in an investigation which can lead to heavy fines or other legal action toward you. Your credit rating can be affected by false claims of fraud. If you have any questions or concerns, please contact us to clarify the matter